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Nurse led telephone follow-up improves satisfaction in motorcycle trauma patients

Nancy Gaines-Dillard1

  • 1Trauma Department, Christiana Care Health System, Newark, Delaware.

Journal of Trauma Nursing : the Official Journal of the Society of Trauma Nurses
|March 14, 2015
PubMed

Telephone follow-up (TFU) is a good tool for providing transfer of health education, dealing with symptomatic concerns, early recognition of potential complications, and reassuring the patient after discharge. Telephone follow-up may also decrease knowledge deficits, increase communication improving patient satisfaction and patient outcomes to include decreased emergency department visits and hospital readmissions. An advanced practice nurse-led TFU program involving 59 motorcycle trauma patients discharged to home demonstrates how effective TFU can improve patient satisfaction in motorcycle trauma.

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