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A benchmarking program to reduce red blood cell outdating: implementation, evaluation, and a conceptual framework.

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A quality improvement initiative reduced red blood cell (RBC) outdating in Ontario hospitals. The benchmarking program led to sustained reductions in RBC outdating rates across the province.

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Area of Science:

  • Healthcare Quality Improvement
  • Transfusion Medicine
  • Health Services Research

Background:

  • Benchmarking is a quality improvement strategy comparing organizational performance to peers.
  • Previous work established evidence-based benchmarks for red blood cell (RBC) outdating in Ontario.

Purpose of the Study:

  • To describe the implementation process of a provincewide RBC outdating benchmarking program.
  • To evaluate the impact of this program on RBC outdating rates in Ontario hospitals.
  • To develop a conceptual framework for continuous quality improvement in benchmarking.

Main Methods:

  • Implementation of provincewide benchmarks across 160 hospitals using education, inventory tools, best practice summaries, and recognition.
  • Utilized RBC hospital disposition data from Canadian Blood Services for benchmarking.
  • Developed audit tools and a conceptual framework for continuous quality improvement.

Main Results:

  • Sustained downward trend in RBC outdating rates from April 2006 to February 2012.
  • Outdating rate decreased from a high of 2.82% annually to a low of 1.02% in 2011.
  • Key success factors included dynamic targets, comprehensive implementation, information sharing, and robust data systems.

Conclusions:

  • The Ontario RBC outdating benchmarking program achieved continuous and sustained quality improvement.
  • An iterative conceptual framework was developed to guide institutions in implementing benchmarking programs.