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The panel management questionnaire: a tool to measure panel management capability.
Elizabeth Ann Rogers1, Danielle Hessler2, Kate Dube3
1Assistant Professor of Internal Medicine in the Applied Clinical Research Program at the University of Minnesota in Minneapolis. earogers@umn.edu.
Primary care teams use panel management to improve patient care. A new questionnaire (PMQ) effectively measures its implementation, showing a link between effective panel management and higher clinic quality.
Area of Science:
- Health Services Research
- Primary Care Medicine
- Quality Improvement
Background:
- Primary care is adopting team-based strategies like panel management.
- Nonclinicians manage routine preventive and chronic care tasks for patient groups.
- Validated instruments for measuring panel management implementation are lacking.
Purpose of the Study:
- To develop and validate the Panel Management Questionnaire (PMQ).
- To assess the PMQ's utility in measuring panel management implementation in primary care.
Main Methods:
- Developed a 12-item Panel Management Questionnaire (PMQ) across 4 domains.
- Collected data via cross-sectional surveys from 136 staff and 204 clinicians.
- Analyzed data from 9 county and 5 university adult primary care clinics.
Main Results:
- The PMQ demonstrated reliability and validity in measuring panel management.
- Staff and clinician PMQ scores within clinics were correlated.
- Higher clinic-level median PMQ scores were associated with better composite clinic quality measures.
Conclusions:
- The Panel Management Questionnaire (PMQ) is a validated instrument for assessing panel management.
- Effective panel management implementation is linked to improved primary care quality.
- The PMQ can aid practices in evaluating and enhancing their team-based care strategies.
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