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MBO and performance appraisal.

C Golightly

    The Journal of Nursing Administration
    |September 1, 1979
    PubMed
    Summary
    This summary is machine-generated.

    A nurse administrator used management by objectives (MBO) to solve performance appraisal issues, leading to a new evaluation system. This approach successfully implemented MBO at the unit level, overcoming prior resistance.

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    Area of Science:

    • Nursing Administration
    • Healthcare Management
    • Organizational Behavior

    Background:

    • Performance appraisal systems are crucial for staff development and organizational effectiveness.
    • Resistance to new management approaches, such as Management by Objectives (MBO), can hinder implementation in healthcare settings.
    • Unit-level challenges in performance evaluation require practical, staff-involved solutions.

    Purpose of the Study:

    • To describe the implementation of Management by Objectives (MBO) to address a performance appraisal problem within a nursing unit.
    • To detail how a nurse administrator utilized staff input to develop and implement a new performance evaluation system.
    • To demonstrate the successful application of MBO at the unit level despite previous resistance.

    Main Methods:

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    • A Management by Objectives (MBO) framework was employed by a nurse administrator.
    • Staff resources were actively engaged to diagnose and resolve performance appraisal deficiencies.
    • A participatory approach was used to design a new performance evaluation system.

    Main Results:

    • A novel performance evaluation system, incorporating MBO principles, was successfully developed and implemented.
    • The implementation of MBO at the unit level was achieved, overcoming previous barriers.
    • Enhanced staff engagement and problem-solving were observed through the MBO process.

    Conclusions:

    • Management by Objectives (MBO) can be effectively implemented at the unit level in nursing through collaborative problem-solving.
    • Engaging staff in the development of performance appraisal systems fosters buy-in and overcomes resistance.
    • This case demonstrates a practical application of MBO in improving healthcare performance management.