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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
New structures for challenges in healthcare management
Christine Miners1, Mark Hundert2, Rick Lash1
1Hay Group Health Care Consulting, Toronto, Ontario, Canada.
Abstract:
Government initiatives aimed at improving the healthcare available to Canadians pose a significant challenge to leaders responsible for developing and implementing strategies to translate these initiatives into reality. This article presents a new approach to management structures and processes designed to address this challenge. The approach includes new senior leadership skills focusing on collaboration and influence, functional rather than hierarchical teams, and clarity in team mandates and team empowerment to facilitate achievement of expectations.
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