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Making Teamwork Work: Team Knowledge for Team Effectiveness
Priyanko Guchait1, Puiwa Lei2, Michael J Tews2
1a University of Houston.
The Journal of Psychology
|April 10, 2015
Summary
Teamwork knowledge significantly boosts team effectiveness, satisfaction, and performance. Developing teamwork knowledge and learning behaviors is crucial for maximizing team success in various settings.
Area of Science:
- Organizational Psychology
- Team Dynamics
- Management Science
Background:
- Team effectiveness is critical for organizational success.
- Understanding the specific types of knowledge that contribute to team effectiveness is essential.
- Previous research has not fully elucidated the distinct roles of taskwork and teamwork knowledge.
Purpose of the Study:
- To investigate the impact of taskwork knowledge and teamwork knowledge on team effectiveness.
- To examine the influence of these knowledge types on team satisfaction and performance.
- To explore the mediating role of team learning behavior.
Main Methods:
- A longitudinal study design was employed.
- Data were collected from 27 service-management student teams (178 participants).
- The study was conducted in a real-life restaurant setting.
Main Results:
- Teamwork knowledge positively impacted both team satisfaction and performance.
- Team learning behavior was found to mediate the relationship between teamwork knowledge and team outcomes.
- Taskwork knowledge's impact was not explicitly detailed but contrasted with teamwork knowledge.
Conclusions:
- Teamwork knowledge is a significant predictor of team effectiveness.
- Fostering team learning behaviors is vital for enhancing the benefits of teamwork knowledge.
- Educators and managers should prioritize the development of both teamwork knowledge and learning behaviors for optimal team performance.
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