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Does sustained involvement in a quality network lead to improved performance?
Jane Solomon1, Crispin Day, Adrian Worrall
1College Centre for Quality Improvement, Royal College of Psychiatrists, London, UK.
Sustained investment in a quality improvement (QI) method significantly enhanced compliance with organizational standards in child and adolescent mental health services. Improvements were observed in areas both within and outside direct staff control.
Area of Science:
- Healthcare Management
- Quality Improvement Science
- Child and Adolescent Mental Health Services Research
Background:
- The effectiveness of prolonged investment in specific quality improvement (QI) methods remains uncertain.
- Sustained engagement in quality networks may yield performance improvements.
- Understanding impact on areas of direct versus indirect staff control is crucial.
Purpose of the Study:
- To evaluate the impact of five-year sustained involvement in a quality network on inpatient child and adolescent mental health service performance.
- To determine if improvements were achieved in areas where service staff could exercise direct control.
Main Methods:
- Prospective cohort study design.
- Analysis of data from 48 UK inpatient child and adolescent mental health units (2005/2006–2009/2010).
- Units were members of the Quality Network for In-patient CAMHS for at least two years prior to the study period.
Main Results:
- Units achieving "excellent" quality status increased from 14.6% to 37.5% across all standards.
- Significant improvements were noted in "Environment and Facilities" and "Access, Admission and Discharge" standards.
- Excellent quality status for direct staff control criteria rose from 35.4% to 60.4%.
- Quality status for criteria with no direct staff control improved from "poor" to "good" (52.1% to 50.0%).
Conclusions:
- Sustained investment in a single QI method demonstrably increases service compliance with organizational standards.
- Quality improvements were evident in both areas of direct staff control and those with limited staff influence.
- The findings support the value of long-term commitment to QI initiatives in mental health settings.
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