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The Practice Impact of Electronic Health Record System Implementation Within a Large Multispecialty Ophthalmic
Rishi P Singh1, Rumneek Bedi2, Ang Li2
1Cole Eye Institute, Cleveland Clinic, Cleveland, Ohio2Clinical Systems Office, Cleveland Clinic, Cleveland, Ohio.
Implementing an electronic health record (EHR) system in an ophthalmology practice did not significantly change revenue or patient volume. EHR incentive payments did not offset the substantial costs of implementation.
Area of Science:
- Ophthalmology
- Health Informatics
- Health Economics
Background:
- Limited research exists on the practice and economic effects of electronic health record (EHR) system migration in ophthalmology.
- Evaluating EHR implementation is crucial for understanding its impact on ophthalmic practices.
Purpose of the Study:
- To examine the clinical and economic impact of EHR system implementation in a large, multispecialty ophthalmic practice.
- To assess changes in revenue, patient volume, and coding practices post-EHR adoption.
Main Methods:
- A retrospective case-control study compared pre-EHR and post-EHR periods.
- Analyzed data on net revenue, patient volume, revenue per visit, diagnostic and procedure volumes, and coding.
- Evaluated EHR implementation costs and expected incentive payments.
Main Results:
- No significant changes were observed in total net revenue, patient volume, or revenue per visit.
- The volume of diagnostic tests and procedures remained unchanged.
- Eye code usage declined, while evaluation and management (E/M) code usage increased significantly post-implementation.
- EHR incentive payments did not offset the total capital and personnel costs of implementation.
Conclusions:
- EHR conversion did not lead to significant differences in revenue or productivity in this ophthalmic practice.
- The financial benefits from EHR incentive payments were insufficient to cover implementation costs.
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