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Utilizing Telemedicine in the Trauma Intensive Care Unit: Does It Impact Teamwork?
Elizabeth H Lazzara1, Lauren E Benishek2,3, Brady Patzer4
11 Department of Human Factors, Embry Riddle Aeronautical University , Datona Beach, Florida.
Telemedicine robots in trauma intensive care units (TICU) increased task-based communication during patient rounds. This technology enhanced communication without negatively impacting team trust, psychological safety, or transactive memory systems (TMS).
Area of Science:
- Medical technology
- Healthcare innovation
- Clinical teamwork
Background:
- Trauma intensive care units (TICU) rely on effective clinician teamwork for optimal patient care.
- Assessing the impact of emerging technologies on team dynamics is crucial for healthcare advancement.
Purpose of the Study:
- To evaluate the effect of a telemedical robot on clinician teamwork in a TICU setting.
- To analyze changes in team attitudes, behaviors, and cognitions during patient rounds with telemedicine integration.
Main Methods:
- Thirty-two healthcare providers in a TICU participated in a 60-day study.
- Teamwork attitudes and cognitions were assessed via surveys at three time points.
- Patient rounds were recorded during 30-day control and 30-day experimental (telemedicine robot use) periods.
Main Results:
- Telemedicine use significantly increased task-based communication during rounds (p<0.05).
- No significant negative impact was observed on team trust (p=0.16), transactive memory systems (TMS) (p=0.15), or team psychological safety (p=0.12).
Conclusions:
- Telemedicine integration in TICU rounds can enhance specific teamwork competencies, such as communication.
- The adoption of telemedicine tools by rounding teams is feasible without compromising other essential aspects of teamwork.
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