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Related Concept Videos

Ethical Issues01:27

Ethical Issues

2.5K
Nurses are essential in patient care, upholding the ethical principles of their profession and effectively navigating ethical dilemmas. Neglecting ethical issues can lead to inadequate patient care, compromised therapeutic relationships, and moral distress among healthcare workers.
Ethical Concerns in Healthcare:
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Obedience01:08

Obedience

35.8K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
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Frustration and Conflict: Approach-Approach, Approach-Avoidance01:20

Frustration and Conflict: Approach-Approach, Approach-Avoidance

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Frustration occurs when people are obstructed or prevented from achieving a desired goal or fulfilling a perceived need. For example, when someone's input is ignored in a discussion, it can lead to feelings of frustration. Conflict, however, arises from opposing interests, goals, or actions. Conflicts can take various forms based on the nature of these opposing desires or goals.
One common type of conflict is the Approach–Approach Conflict. In this case, a person faces two desirable...
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Nurses' Legal Responsibilities III01:16

Nurses' Legal Responsibilities III

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Nurse-to-nurse relationships are legally required to adhere to professional standards, ensuring a respectful and positive working environment. Professional conduct demands that nurses treat all colleagues respectfully and courteously, fostering a productive, supportive workplace. Nurses must actively eliminate bullying, discrimination, and harassment to maintain a safe and inclusive environment.
Cultivating a culture of collaboration and mutual respect among nurses transcends mere enhancement...
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Ethical Dilemmas I01:17

Ethical Dilemmas I

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Ethical dilemmas in nursing are of utmost importance, as they often arise from the tension between adhering to core ethical principles and the practical realities of healthcare delivery. These dilemmas require nurses to navigate complex situations where competing ethical considerations pull them in different directions.
Let us explore some examples to understand the potentially complex moral decisions nurses face.
Take the case of caring for minors, particularly in areas related to reproductive...
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Critical Thinking I01:24

Critical Thinking I

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Critical thinking helps decision-making and allows nurses to recognize barriers to success and find solutions to possible issues. It helps to brainstorm and implement ideas to achieve goals. Critical thinking helps acknowledge and state workflow inefficiencies while improving management techniques. Nurses understand the value of critical thinking and look for fellow nurses with critical thinking skills to upgrade their professional standards. Critical thinking can advance a nurse's career...
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Related Experiment Video

Updated: Apr 14, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

25.0K

Nurses' perceptions of conflict as constructive or destructive.

Wonsun Sunny Kim1, Anne M Nicotera2, Julie McNulty1

  • 1College of Nursing and Health Innovation, Arizona State University, Phoenix, Arizona, USA.

Journal of Advanced Nursing
|April 21, 2015
PubMed
Summary

Nurses perceive constructive conflict as stemming from quality patient care and communication. Destructive conflict arises from unmanaged time constraints, role issues, and power struggles, highlighting a need for conflict management education.

Keywords:
constant comparativeconstruct conflictdestructive conflictnurses

Related Experiment Videos

Last Updated: Apr 14, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

25.0K

Area of Science:

  • Nursing
  • Healthcare Management
  • Organizational Behavior

Background:

  • Conflict is prevalent among nurses, impacting teamwork, communication, and collaboration.
  • Limited nursing literature explores the positive aspects of conflict, contrasting with broader social science research.
  • Understanding both constructive and destructive conflict is crucial due to its impact on patient care and workplace dynamics.

Purpose of the Study:

  • To investigate nurses' perceptions of constructive and destructive conflicts.
  • To explore how nurses manage workplace conflicts.
  • To identify factors influencing the perception of conflict as constructive or destructive.

Main Methods:

  • Qualitative descriptive study design.
  • Data collected from 34 full-time nurses over six months.
  • Weekly journal entries documenting workplace conflicts.

Main Results:

  • 163 conflict entries analyzed (82 constructive, 81 destructive).
  • Constructive conflict perception linked to quality patient care and cooperative communication.
  • Destructive conflict perception associated with unmanaged time constraints, role conflicts, and power differences.

Conclusions:

  • Identifies key nursing perceptions of constructive and destructive conflict.
  • Highlights the complexities nurses face in interactions with colleagues and patients.
  • Suggests educational interventions to improve conflict analysis and collaborative management skills.