Utilizing a scope and span of control tool to measure workload and determine supporting resources for nurse managers

Dawndra Jones1, Maribeth McLaughlin, Christopher Gebbens

  • 1Author Affiliations: Chief Nursing Officer and Vice President Patient Care Services (Dr Jones), UPMC McKeesport Hospital, Chief Nursing Officer and Vice President Patient Care Services (Ms McLaughlin), Magee-Womens Hospital of UPMC; Senior Financial Analyst (Mr Gebbens), UPMC McKeesport/UPMC East; Assistant Professor (Dr Terhorst), School of Health and Rehabilitation Sciences, University of Pittsburgh, Pennsylvania.

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