Related Experiment Video
Updated: Apr 13, 2026

09:17
Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior
Published on: July 24, 2017
12.0K
Using a 3D virtual supermarket to measure food purchase behavior: a validation study
Wilma Elzeline Waterlander1, Yannan Jiang, Ingrid Hendrika Margaretha Steenhuis
1National Institute for Health Innovation, School of Population Health, University of Auckland, Auckland, New Zealand. w.waterlander@auckland.ac.nz.
Journal of Medical Internet Research
|April 30, 2015
Summary
The Virtual Supermarket accurately reflects real-life food purchasing behavior, validating its use for health interventions. Improvements are suggested for dairy and produce categories.
Area of Science:
- Health behavior research
- Consumer science
- Nutritional epidemiology
Background:
- Supermarkets are key environments for health interventions like fiscal policies and nutrition labeling.
- Real-world research on these interventions is limited by complexity and cost.
- The Virtual Supermarket offers a 3D computerized environment for experimental supermarket studies.
Purpose of the Study:
- To validate the Virtual Supermarket by comparing virtual and real food purchasing behavior.
- To assess participants' sense of presence within the Virtual Supermarket environment.
Main Methods:
- 123 New Zealand adult shoppers completed three shopping trips in the Virtual Supermarket over three weeks.
- Participants also collected real-life grocery receipts for comparison.
- Purchasing data (expenditure and items) were analyzed using mixed-effects models.
Main Results:
- Shopping patterns in the Virtual Supermarket were comparable to real-life purchases.
- Expenditure and item proportions for major food groups showed similarities, though significant differences were noted for dairy and fresh fruit/vegetables.
- Participants reported a medium-to-high sense of presence, with no overspending observed in the virtual environment.
Conclusions:
- The Virtual Supermarket is a valid tool for measuring food purchasing behavior.
- Enhancements to virtual dairy and fruit/vegetable categories are recommended.
- This validation supports further development and optimization of the Virtual Supermarket methodology.
Keywords:
behaviorfoodnutrition policypublic healthsoftware validationuser-computer interfacevirtual reality
