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Development and preliminary testing of a web-based, self-help application for disaster-affected families
Erica K Yuen1, Kirstin Gros2, Kyleen E Welsh3
1The University of Tampa, USA eyuen@ut.edu.
Health Informatics Journal
|May 3, 2015
Summary
This study developed a web-based self-help tool for disaster-affected families. Usability testing revealed an above-average user experience, identifying areas for improvement in technology-based mental healthcare access.
Area of Science:
- Mental Healthcare Technology
- Digital Health Interventions
- Disaster Mental Health
Background:
- Technology-based self-help interventions can improve access to mental healthcare for disaster-affected populations.
- Developing these digital interventions presents unique challenges.
- Usability testing is crucial for ensuring the quality and effectiveness of self-help applications.
Purpose of the Study:
- To describe the development of a novel web-based, multi-module self-help intervention for adolescents and parents impacted by natural disasters.
- To evaluate user response to the intervention through a formal mixed-methods usability study.
Main Methods:
- A web-based, multi-module self-help intervention was developed.
- A mixed-methods usability study was conducted with 24 adolescents.
- Participants were observed, videotaped, and interviewed while using the depressed mood module.
Main Results:
- Quantitative data indicated an above-average user experience.
- Qualitative analysis identified 120 unique usability issues.
- The study highlights the importance of user feedback in refining digital mental health tools.
Conclusions:
- Web-based self-help interventions offer a promising avenue for disaster mental health support.
- Usability testing is essential for optimizing the design and effectiveness of technology-based mental healthcare.
- Addressing identified usability issues is key for successful widespread dissemination.
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