Related Experiment Video
Updated: Apr 13, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
What keeps nurses busy in the mental health setting?
N Goulter1, D J Kavanagh2, G Gardner3
1Metro North Mental Health Services, Royal Brisbane & Women's Hospital & Queensland University of Technology, Brisbane, QLD, Australia.
Mental health nurses spent only 32% of their time in direct patient care, with much time allocated to indirect tasks. Re-establishing therapeutic availability is crucial for improving patient experiences and outcomes in mental health nursing.
Area of Science:
- Nursing
- Mental Health Care
- Healthcare Management
Background:
- Historically, mental health nursing prioritized person-centered, interpersonal care.
- Recent trends indicate a shift from therapeutic roles to task-based activities, potentially eroding patient interaction.
- Medical interventions in psychiatry have influenced nursing practice, leading to a distance between nurses and consumers.
Purpose of the Study:
- To quantify the time mental health nurses spend on direct care, indirect care, and service-related activities.
- To assess the impact of current practices on the therapeutic availability of mental health nurses.
- To provide evidence for re-establishing patient-centered interaction in mental health nursing.
Main Methods:
- Work sampling methodology was employed in an inpatient mental health setting.
- Observations focused on categorizing nursing activities into direct care, indirect care, and service-related tasks.
- Data was collected to determine the proportion of time allocated to each activity.
Main Results:
- Nurses dedicated 32% of their time to direct care activities.
- A significant portion, 52%, was spent on indirect care.
- 17% of the nurses' time was allocated to service-related activities.
Conclusions:
- Mental health nursing practice currently involves a limited amount of direct patient interaction.
- A need exists for mental health nurses to increase their therapeutic availability.
- Re-engaging in person-centered care is essential for enhancing consumer experiences and improving mental health outcomes.
Related Concept Videos
Specialized Care Centers and Settings-I
Daycare centers
They provide several functions. Some facilities care for healthy newborns and children whose parents work, while others are medically focused and care for...
Aims Of Nursing
Planning Nursing Care I
Nursing Implementation
The five steps to implementing effective nursing care include reassessing the patient, reviewing and revising the existing nursing care plan, organizing the resources and care delivery, anticipating and preventing complications, and implementing nursing interventions.
Specialized Care Centers and Settings-II
Rural health centers are specialized care facilities in remote locations with very few medical personnel. The primary care providers who run the centers are mostly Registered Nurse Practitioners. Here, emergency treatment is provided to critically ill or injured patients before they are transferred to the closest hospital. Fortunately, due to advancement in technology, many rural healthcare facilities and professionals have easy access to diagnostic and treatment...
Community Based Intervention
Foundations of Community Mental Health Programs
Central to the success of community-based interventions is the...