Going above and beyond for implementation: the development and validity testing of the Implementation Citizenship...

Area of Science:

• Organizational Psychology
• Healthcare Management
• Implementation Science

Background:

• Organizational Citizenship Behavior (OCB) research is extended to evidence-based practice (EBP) implementation.
• Inner organizational context significantly influences implementation effectiveness.
• This study focuses on behaviors exceeding job requirements to support EBP implementation.

Purpose of the Study:

• To develop and validate a measure of Implementation Citizenship Behavior (ICB).
• To assess employee behaviors that facilitate EBP implementation.
• To provide a tool for understanding factors influencing EBP success.

Main Methods:

• Developed the Implementation Citizenship Behavior Scale (ICBS) based on OCB research and expert consultation.
• Collected data from 68 supervisors and 357 subordinates in California mental health agencies.
• Utilized exploratory and confirmatory factor analyses to test the scale's structure, reliability, and validity.

Main Results:

• The ICBS demonstrated a reliable and valid two-factor structure: Helping Others and Keeping Informed.
• Factor analyses confirmed the proposed structure of the ICBS.
• The scale proved to be a reliable and valid measure of ICB.

Conclusions:

• The six-item ICBS is a brief, pragmatic measure of employee behaviors supporting EBP implementation.
• ICBS can be used by researchers to study implementation climate and effectiveness predictors.
• Organizations can use ICBS to identify key employee behaviors for successful EBP adoption.