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Nativity and Perceived Healthcare Quality
1Department of Community Health and Health Behavior, University at Buffalo, 304 Kimball Tower, 3435 Main St., Buffalo, NY, 14214, USA. horom@buffalo.edu.
Foreign-born individuals perceive lower healthcare quality, partly due to less patient-centered communication. Improving provider communication and continuity of care may enhance healthcare quality for this population.
Area of Science:
- Health Services Research
- Health Disparities
- Patient Experience
Background:
- Perceptions of healthcare quality differ between US-born and foreign-born populations.
- Understanding the reasons for this disparity is crucial for equitable healthcare delivery.
Purpose of the Study:
- To identify explanations for lower perceived healthcare quality among foreign-born individuals compared to US-born individuals.
- To explore factors influencing healthcare quality perceptions in diverse populations.
Main Methods:
- Analysis of data from 6202 respondents (5425 US-born, 777 foreign-born) from the Health Information National Trends Survey 4 (2011-2013).
- Comparison of perceived healthcare quality, provider communication, and continuity of care between foreign-born and US-born groups.
Main Results:
- Foreign-born respondents reported lower perceived healthcare quality than US-born respondents.
- Less patient-centered provider communication explained 19.5% of this disparity.
- Patient-centered communication positively impacted perceived quality for all respondents.
- Having a regular provider was linked to perceived quality for foreign-born individuals, while frequency of care was linked for US-born.
Conclusions:
- Patient-centered provider communication is a significant factor influencing healthcare quality perceptions, particularly for foreign-born individuals.
- Continuity of care, specifically having a regular provider, may be important for improving healthcare quality perceptions among foreign-born populations.
- Targeting communication and continuity of care can help reduce healthcare quality disparities.
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