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Workplace bullying prevention: a critical discourse analysis
1University of Washington, Tacoma, Washington, USA.
Journal of Advanced Nursing
|May 27, 2015
Summary
This study found that hospital nursing managers focus on individual behaviors to prevent workplace bullying. Effective prevention requires broader organizational and departmental strategies.
Area of Science:
- Healthcare Management
- Organizational Behavior
- Nursing Leadership
Background:
- Workplace bullying is a persistent issue in nursing units, potentially self-perpetuating.
- Preventative measures may be more effective than interventions for ongoing bullying.
- Limited research exists on how healthcare organizations frame their workplace bullying prevention efforts.
Purpose of the Study:
- To analyze the discourse surrounding workplace bullying prevention among hospital nursing unit managers.
- To examine official organizational documents related to workplace bullying prevention.
Main Methods:
- Qualitative study employing critical discourse analysis.
- Utilized Foucault's theories on governmentality and discipline.
- Data collected from interviews with 15 nursing managers and 22 organizational documents in 2012.
Main Results:
- Discourses of workplace bullying prevention centered on managerial presence, normalizing behaviors, and controlling behaviors.
- All identified prevention discourses focused on the individual level.
- A gap exists between the multi-level nature of bullying and the individual-level focus of prevention discourse.
Conclusions:
- Workplace bullying is a complex issue with individual, departmental, and organizational roots.
- Current prevention discourses inadequately address departmental and organizational levels.
- Organizations should critically examine their prevention strategies to incorporate broader initiatives for effective bullying reduction.
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