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Leading with Lean: Getting the Outcomes we Need with the Funding we Have
Joseph P Merlino1, Jorge Petit, Lydia Weisser
1College of Medicine, School of Public Health and College of Health Related Professions, SUNY Downstate Medical Center, Brooklyn, NY, USA, Joseph.merlino@downstate.edu.
Abstract:
Lean and other quality management methodologies have been used by industry and manufacturing for many years. More recently they have been adopted by health care. The authors describe their experience with the lean way of continuous quality improvement, first developed by Toyota, at one of New York's largest behavioral health departments. The relevance and application of these methodologies to the mental health sector is presented.
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