Is ambiguity tolerance malleable? Experimental evidence with potential implications for future research

Area of Science:

• Psychology
• Management Science
• Organizational Behavior

Background:

• Tolerance of ambiguity (TA) is a key trait in management and decision-making.
• Previous research has not fully explored the situational malleability of TA.
• Understanding TA's adaptability is crucial for developing effective management strategies.

Purpose of the Study:

• To investigate the malleability of tolerance of ambiguity (TA).
• To examine the impact of situational ambiguity on TA.
• To explore potential applications in management development and assessment.

Main Methods:

• Two research studies were conducted with students participating in a management skills assessment.
• Situational ambiguity was manipulated across different experimental conditions.
• Tolerance of ambiguity, self-efficacy, and faculty ratings were measured.

Main Results:

• Students in low and moderate ambiguity conditions showed significantly higher post-experiment TA.
• A control group (no assessment) reported significantly lower TA compared to low/moderate ambiguity groups.
• Findings suggest TA is situationally malleable, influenced by the level of ambiguity.

Conclusions:

• Tolerance of ambiguity is not a fixed trait and can be influenced by situational context.
• Structured information and reduced ambiguity may enhance TA.
• Results have implications for management development, assessment design, and decision-making training.