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Reducing risk in general practice
Siobhan Tiernan1, Robyn Chambers, Katharine Richardson
1MBBS, General Practitioner, Camp Hill Healthcare, Brisbane, QLD.
Background:
Healthcare services are complex and prone to accidents. Most medical incidents are the result of human error. Examination of these incidents can reveal contributing factors that can be addressed to prevent recurrence.
Objective:
The aim of this paper is to describe the development and institution of an incident review committee (IRC) in the setting of a large general practice.
Discussion:
Two hundred incident reports were reviewed, resulting in meaningful clinical and business alterations to the practice. The design and running of the committee was open and collaborative. A satisfaction survey showed high acceptance among staff. The instigation of an IRC in general practice is new and unique, and this paper offers a template for other general practices to replicate.
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