Reducing alternate level of care days at Winchester District Memorial Hospital
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Published on: September 30, 2020
1Masters of Health Administration, Telfer School of Management, University of Ottawa, Ottawa, Ontario, Canada. mrico067@uottawa.ca.
Abstract:
Winchester District Memorial Hospital has maintained near-zero alternative level of care census days for three consecutive years by focusing on partnerships, staff/physician engagement, and maintaining a circle of care with patients and families. The strategies and challenges faced revisiting internal discharge processes and linking directly to their local community through change management techniques are discussed.
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