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What do patients say about emergency departments in online reviews? A qualitative study

Austin S Kilaru1, Zachary F Meisel2, Breah Paciotti2

  • 1Department of Emergency Medicine, Highland Hospital, Oakland, California, USA.

BMJ Quality & Safety
|July 26, 2015
PubMed
Abstract

Keywords:
Emergency departmentPatient satisfactionPatient-centred careQualitative researchQuality measurement

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