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Le Bon Samaritain: A Community-Based Care Model Supported by Technology.

Valerie Gay1, Peter Leijdekkers1, Asif Gill1

  • 1Faculty of Engineering and Information Technology, University of Technology Sydney, PO Box 123, Broadway 2007, NSW, Australia. {Valerie.Gay, Peter.Leijdekkers, Asif.Gill, Karla.FelixNavarro}@uts.edu.au.

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A new community care model, "Le Bon Samaritain," uses technology to connect neighbors for health and emergency support. This scalable system enhances community resilience and reduces healthcare costs.

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Area of Science:

  • Community Health
  • Emergency Services Management
  • Health Informatics

Background:

  • Effective community well-being is challenging, especially during emergencies.
  • Existing health and emergency services face limitations due to technological silos.
  • Advancements in smart-home automation, wearables, and cloud technology enable better community interaction and timely service delivery.

Purpose of the Study:

  • To propose a novel, technology-supported, community-based care model.
  • To reduce healthcare and emergency service costs.
  • To enhance community resilience in health and emergency situations.

Main Methods:

  • Examined care models across various industries.
  • Identified supporting technologies for the proposed model.
  • Developed and validated two prototypes to assess technological adequacy.

Main Results:

  • Introduced the 'Le Bon Samaritain' community-based care model.
  • Established a network of 'Bons Samaritains' to manage basic community care and safety.
  • Integrated the model with existing emergency warning, community, and health services for effective message dissemination.

Conclusions:

  • The 'Le Bon Samaritain' model is scalable and community-driven.
  • It enhances feelings of safety, reduces isolation, and increases community integration.
  • Potential to lower healthcare costs, boost resilience, and foster integrated emergency and care systems.