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Updated: Apr 5, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Expert validation of a teamwork assessment rubric: A modified Delphi study
Jenny A Parratt1, Kathleen M Fahy1, Marie Hutchinson2
1School of Health and Human Sciences, Southern Cross University, Locked Mail Bag 4, Coolangatta, QLD 4225 Australia.
Experts agree the TeamUP Rubric is a valid tool for assessing teamwork skills in university students. This rubric provides reliable measurement for individual student performance in team-based academic assignments.
Area of Science:
- Educational Assessment
- Soft Skills Development
- Healthcare Education
Background:
- Teamwork is a crucial employability skill, yet often neglected in undergraduate curricula.
- The TeamUP Rubric assesses teamwork skills in students and facilitates peer feedback.
- Ensuring the validity of assessment tools like the TeamUP Rubric is critical for academic integrity.
Purpose of the Study:
- To determine the extent of expert consensus on the validity of the TeamUP Rubric.
- To establish the TeamUP Rubric as a reliable instrument for evaluating student teamwork.
Main Methods:
- A modified Delphi technique was employed with 35 experts in communications and teamwork.
- Three rounds of surveys, incorporating the TeamUP Rubric, were conducted using mixed methods (face-to-face, telephone, online).
- Quantitative analysis (I-CVI, D-CVI/Ave, S-CVI/Ave) and qualitative Feminist Collaborative Conversations were used to achieve consensus.
Main Results:
- High expert consensus (≥70%) was achieved for all but one behavioral descriptor, which was subsequently modified.
- The TeamUP Rubric (Version 4) demonstrated strong content validity, confirming its suitability for assessment.
- The final rubric is theoretically grounded with distinct, non-overlapping domains.
Conclusions:
- The TeamUP Rubric is a valid and reliable instrument for measuring individual student teamwork skills in higher education.
- The validated TeamUP Rubric can be confidently implemented in university settings for teaching and assessment.
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