Assigned and participative production standards and feedback affecting worker productivity in a repetitive production...

The main objective of this research was to determine the effects of assigned and participative standards in conjunction with feedback on worker productivity in a repetitive production task. An assigned hard standard and feedback was significantly better than a participative standard and feedback in terms of quality output but no significant difference in quantity output was found between them. Thus from the overall worker productivity viewpoint, the former condition was superior to the latter condition. Both conditions provided a significant improvement in worker productivity. The percentage increases in quantity and quality output for the assigned hard standard and feedback condition were 12% and 7%, respectively, compared to the control group. The assigned normal standard and feedback had a significant positive impact on quantity output but no significant effect was found in terms of quality output.