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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Applying Cases to Solve Ethical Problems: The Significance of Positive and Process-Oriented Reflection.

Alison L Antes1, Chase E Thiel2, Laura E Martin3

  • 1Northern Kentucky University.

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|August 11, 2015
PubMed
Summary

Reflecting on past ethical experiences, especially positive ones, improves ethical decision-making in business. Analyzing the processes involved in these experiences enhances the application of lessons learned to new challenges.

Keywords:
case analysiscase methodcasesethical decision-makingexperienceknowledgeself-reflection

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Area of Science:

  • Business Ethics
  • Organizational Behavior
  • Psychology

Background:

  • Ethical decision-making is crucial in business management.
  • Understanding how individuals apply past experiences to new ethical dilemmas is complex.

Purpose of the Study:

  • To investigate the impact of reflecting on personal ethical experiences on decision-making.
  • To determine factors influencing the application of past ethical case material to new problems.

Main Methods:

  • Participants acted as business managers solving hypothetical ethical problems.
  • Prior to decision-making, participants reflected on a relevant personal ethical experience.
  • Analysis focused on how case characteristics (positive/negative, outcomes/processes) affected application.

Main Results:

  • Reflection on personal ethical experiences was linked to higher ethicality in decisions.
  • Examining positive experiences and their processes led to greater application of learned material.
  • The valence (positive/negative) and focus (outcomes/processes) of the reflected case influenced application.

Conclusions:

  • Personal ethical reflection is a valuable tool for enhancing ethical decision-making in managerial roles.
  • The nature of the reflected experience (positive, process-focused) significantly impacts its utility for future ethical problem-solving.
  • Implications for training and development in business ethics are suggested.