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Process for Managing and Optimizing Radiology Work Flow in the Electronic Heath Record Environment.

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Implementing electronic health records (EHR) requires ongoing radiology workflow optimization. This paper presents a team structure for managing EHR improvements, offering a template for other healthcare systems navigating EHR deployment challenges.

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Area of Science:

  • Radiology Informatics
  • Healthcare Management
  • Information Systems

Background:

  • Electronic Health Record (EHR) implementation significantly alters radiology operations.
  • Departments often face unpreparedness for post-deployment issues and continuous workflow optimization needs.

Purpose of the Study:

  • To review the structure and processes of a dedicated team at University of Colorado Hospital.
  • To evaluate, prioritize, and implement EHR workflow repairs and improvements.
  • To describe the team's evolution within a growing health system.

Main Methods:

  • Development of a specialized team to manage EHR-related workflow adjustments.
  • Systematic evaluation and prioritization of requested EHR modifications.
  • Implementation of workflow repairs and improvements within the EHR system.

Main Results:

  • A functional team structure was established to address EHR workflow challenges.
  • The team adapted its processes as the hospital evolved into a health system.
  • A scalable model for managing EHR workflow was created.

Conclusions:

  • The presented team structure and processes can serve as a valuable template.
  • It offers guidance for institutions implementing EHR systems or optimizing existing ones.
  • Effective management of radiology workflow within EHR environments is achievable with a dedicated approach.