Drowning in Data, Thirsting for Knowledge

Progressive EMS organizations need to be monitoring, capturing and measuring data continuously, in real-time and near-real-time to ensure quality patient care and optimum clinical and operational performance. Previously, this required exhaustive staff time and efforts, cobbling data together manually from various sources. We can now use EMS technologies to make useful, actionable decisions in near-real-time based on the data we collect--all as close to the event as possible. While technology is fantastic, it's still very important to keep an overall focus on the patient. "Treat the patient, not the monitor" is a very common sentiment heard in paramedic training programs around the world. The availability of technology doesn't preclude this statement. While crew members performing tasks on scene should concentrate on the job at hand, when possible, there should be a team leader that watches over the entire scene to help provide real-time direction and feedback. Crews can see what they are doing while they are doing it and it improves outcomes. Real-time and near-real-time information and feedback shows leaders where their system is headed. It gives our patients the best chance at the best outcomes, and gives our EMS systems the best chance to improve and provide measurable outcomes.