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The Impact of Demographic Characteristics on Awareness and Usage of Support Groups
Linda Jane Coleman1, Nehal Shah2, Sanjay Jain3
1a Department of Marketing and Decision Sciences , Salem State University , Salem , Massachusetts.
Abstract:
There are support groups established for one's emotional and/or physical health; as a result, marketing has appeared in regards to the needs, benefits, and hesitations regarding these groups. This study addresses several types of individuals and situations that lend themselves to using support groups. The authors conducted a study designed to examine demographic characteristics as they relate to a person's decision to go to support groups for health conditions. Looking at the demographics of users and the types of support groups, the authors discuss diverse opportunities for support groups and their organizations to promote communication, improve marketing strategies, and create influential users.
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