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Key aspects in managing safety when working with multiple contractors: A case study.

Linda Drupsteen1, Hanna B Rasmussen2, Erika Ustailieva1

  • 1TNO, Leiden, The Netherlands.

Work (Reading, Mass.)
|September 28, 2015
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Summary

Client and contractor safety perceptions differ significantly in shared workplaces. This study highlights varied views on safety culture, behavior, and contractor involvement, emphasizing the need for better communication and applied safety interventions.

Keywords:
Casecooperationnetworksafetysurveyworkshop

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Area of Science:

  • Occupational Health and Safety
  • Project Management
  • Organizational Behavior

Background:

  • Shared workplaces with multiple contractors increase complexity and safety risks.
  • Understanding differing perceptions of safety issues between clients and contractors is crucial for effective risk management.

Purpose of the Study:

  • To explore how safety issues are recognized in a specific case study.
  • To identify similarities and differences in how clients and contractors perceive safety problems.
  • To investigate client and contractor perceptions of contractor involvement.

Main Methods:

  • A case study approach was employed within the maintenance department of a logistics company.
  • Data collection involved a brief survey and a workshop.
  • Qualitative analysis of perceptions regarding safety culture, behavior, and client involvement.

Main Results:

  • Significant differences were found in how clients and contractors recognize safety culture and behavior.
  • Contractors reported a lack of involvement, a perception not fully recognized by the client.
  • Perceptions of contractor involvement by the client differed between the two groups.

Conclusions:

  • The case study demonstrated practical differences in safety perception within a project setting.
  • There is a clear need for more applied research and targeted interventions to improve contractor safety in shared workplaces.
  • Enhanced communication and alignment on safety expectations between clients and contractors are essential.