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A Systematic Review of Conceptual Frameworks of Medical Complexity and New Model Development
Leah L Zullig1,2,3,4, Heather E Whitson5,4,6,7,8, Susan N Hastings1,5,4,6,7
1Center for Health Services Research in Primary Care, Durham Veterans Affairs Medical Center, 411 West Chapel Hill Street, Suite 600, Durham, NC, 27701, USA.
Background:
Patient complexity is often operationalized by counting multiple chronic conditions (MCC) without considering contextual factors that can affect patient risk for adverse outcomes.
Objective:
Our objective was to develop a conceptual model of complexity addressing gaps identified in a review of published conceptual models.
Data Sources:
We searched for English-language MEDLINE papers published between 1 January 2004 and 16 January 2014. Two reviewers independently evaluated abstracts and all authors contributed to the development of the conceptual model in an iterative process.
Results:
From 1606 identified abstracts, six conceptual models were selected. One additional model was identified through reference review. Each model had strengths, but several constructs were not fully considered: 1) contextual factors; 2) dynamics of complexity; 3) patients' preferences; 4) acute health shocks; and 5) resilience. Our Cycle of Complexity model illustrates relationships between acute shocks and medical events, healthcare access and utilization, workload and capacity, and patient preferences in the context of interpersonal, organizational, and community factors.
Conclusions/Implications:
This model may inform studies on the etiology of and changes in complexity, the relationship between complexity and patient outcomes, and intervention development to improve modifiable elements of complex patients.
Insights
This study introduces a new Cycle of Complexity model that moves beyond counting multiple chronic conditions (MCC) to include contextual factors and patient resilience for a more holistic view of patient complexity.
Area of Science:
- Health Services Research
- Patient Complexity Modeling
- Conceptual Model Development
Background:
- Current operationalization of patient complexity often relies on counting multiple chronic conditions (MCC).
- This approach overlooks crucial contextual factors influencing patient risk for adverse outcomes.
- Existing conceptual models of complexity have identified gaps in fully addressing these factors.
Purpose of the Study:
- To develop an improved conceptual model of patient complexity.
- To address identified gaps in existing published conceptual models.
- To create a model that incorporates a broader range of factors influencing patient risk.
Main Methods:
- Systematic literature search of MEDLINE for conceptual models of patient complexity (2004-2014).
- Independent review of abstracts by two researchers.
- Iterative development of a new conceptual model by all authors.
Main Results:
- Six conceptual models were identified from 1606 abstracts, with one additional model found via reference review.
- Key constructs not fully considered in existing models included contextual factors, dynamics of complexity, patient preferences, acute health shocks, and resilience.
- The developed Cycle of Complexity model integrates acute events, healthcare utilization, capacity, patient preferences, and interpersonal, organizational, and community factors.
Conclusions:
- The new Cycle of Complexity model offers a more comprehensive understanding of patient complexity.
- This model can inform future research on the causes and changes in patient complexity.
- It provides a framework for investigating the link between complexity and patient outcomes and for developing targeted interventions.
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