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Data Collection by Survey01:07

Data Collection by Survey

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The systematic method of obtaining and analyzing accurate information of a population is called data collection. A survey is a standard method of data collection that involves collecting information from a target human population about their experience, opinion, or knowledge of a product, service, or process. The responses are recorded and interpreted. The most common survey examples are written questionnaires, face-to-face or telephonic conversations, focus groups, and electronic (e-mail or...
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An Incident or Occurrence Report in a healthcare setting is a crucial document used to record any unexpected occurrence that may or may not have affected a patient, employee, or visitor. Such reports are critical to improving patient safety and include all details leading up to and including the event.
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Quality Control01:05

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Quality control is one of the three cyclical quality assurance activities that help keep a system under statistical control. Typical quality control activities include creating quality control charts, conducting proficiency testing, and documenting and archiving results.
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Quality Assurance01:19

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Quality assurance is the overarching term used to describe the activities employed to ensure the proper performance of a system. These activities can be classified into three categories: quality control, quality assessment, and internal corrective measures. Typically, these activities work cyclically: quality control is performed before and during the analysis, while quality assessment occurs during and after the investigation. Internal corrective measures are implemented based on the findings...
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Survey Safety01:28

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Surveying near highways, rough terrain, or power lines involves significant risks. Working along highways is particularly dangerous and requires the use of warning signs and flagmen. It is safest to avoid working directly on roads and use offsets whenever possible. When highway work is unavoidable, it must follow all safety guidelines. Surveyors should wear bright clothing, such as orange reflective vests, to ensure visibility to motorists, coworkers, and hunters. In construction zones, wearing...
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Types of Surveys01:27

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Surveys are essential for marking property boundaries near water bodies. Different types of surveys are defined, each with its own function. Land surveys mark the property boundaries, while route surveys determine the position of properties on nearby highways. Topographic surveys create maps by capturing the three-dimensional features of the land. Hydrographic surveys focus on the shapes of underwater areas and the movement of streams through the properties. Mine surveys determine the relative...
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Updated: Apr 1, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
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Quality Culture Survey Report.

Pritesh Patel1, Denyse Baker2, Rick Burdick3

  • 1Pritesh Patel Consulting, LLC; ppatel0415@gmail.com.

PDA Journal of Pharmaceutical Science and Technology
|October 3, 2015
PubMed
Summary

A global survey identified key quality attributes that predict positive quality behaviors in the pharmaceutical industry. These attributes, like management communication and improvement objectives, can help assess quality culture effectively.

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Area of Science:

  • Pharmaceutical quality management
  • Industrial organizational psychology

Background:

  • Unhealthy quality culture is a known root cause of quality and compliance issues.
  • Assessing quality culture is crucial for pharmaceutical industry oversight.

Purpose of the Study:

  • To investigate the relationship between quality behaviors and quality attributes in the pharmaceutical industry.
  • To identify quality attributes that can serve as surrogates for assessing quality culture.
  • To determine if these relationships are geographically dependent.

Main Methods:

  • Anonymous global survey conducted by the Parenteral Drug Association.
  • Statistical analysis of survey data to identify correlations.
  • Analysis of demographic data to assess geographic influence.

Main Results:

  • Certain quality attributes were found to drive good quality behaviors.
  • The identified relationships were consistent across different geographic locations.
  • Executive respondents reported a more optimistic quality culture view than general respondents, with cross-functional vision showing the largest disparity (P-value = 0.07).
  • Top five surrogate quality attributes include management communication, formal improvement objectives, clear performance criteria, inclusion of quality topics in meetings, and error prevention metrics.

Conclusions:

  • Specific quality attributes can effectively serve as proxies for assessing pharmaceutical quality culture.
  • These attributes align with management responsibility and continual improvement principles (ICH Q10).
  • The findings suggest potential integration into audit programs and regulatory inspections, warranting further research and industry-regulator collaboration.