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Therapeutic Communication

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Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
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Communication

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Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.

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Channels of Non-Verbal Communication

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Non-verbal communication plays a critical role in human interaction, influencing how individuals perceive emotions and psychological states. It operates through four primary channels: facial expressions, eye contact, body language, and touch. These non-verbal cues help convey meaning beyond spoken language and are often culturally influenced.Facial Expressions and Emotional RecognitionFacial expressions are among the most powerful and universal forms of non-verbal communication. Research has...

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Related Experiment Video

Updated: Apr 1, 2026

Creating Virtual-hand and Virtual-face Illusions to Investigate Self-representation

Creating Virtual-hand and Virtual-face Illusions to Investigate Self-representation

Published on: March 1, 2017

Happiness in texting times.

David Hevey¹, Karen Hand², Malcolm MacLachlan²

¹School of Psychology, Trinity College Dublin, Dublin 2 Ireland.

Frontiers in Psychology

|October 7, 2015

Summary

This study shows texting is a feasible method for collecting national happiness and satisfaction data. Feedback on previous ratings significantly increased participant completion rates without biasing results.

Keywords:

SMS happiness longitudinal population well-being

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Area of Science:

Psychology
Sociology
Public Health

Background:

National assessments of happiness and life satisfaction are increasingly important for research and policy.
Previous methods for collecting such data may be resource-intensive or lack scalability.
There is a need for efficient and reliable methods to capture population-level well-being.

Purpose of the Study:

To assess the feasibility and effectiveness of using phone text messaging for collecting longitudinal data on happiness and satisfaction.
To determine if providing feedback on previous ratings influences participant engagement and data quality.
To examine the impact of normative feedback on subsequent self-reported happiness and satisfaction levels.

Main Methods:

A large-scale longitudinal study involving 3,093 participants from the general Irish population.
Data collection via phone text messaging over six consecutive weeks, assessing happiness and satisfaction.
Randomized controlled trial element where a subset of participants received weekly feedback on mean group ratings.

Main Results:

Text messaging demonstrated feasibility, with 73% of participants completing all assessments.
Participants receiving feedback were eight times more likely to complete subsequent assessments.
Providing normative feedback did not systematically bias subsequent self-reported happiness or satisfaction ratings.

Conclusions:

Phone text messaging is a simple, effective, and feasible method for collecting population-level happiness and satisfaction data.
Providing feedback on previous ratings enhances participant engagement and data completion rates.
This methodology offers a scalable approach for ongoing national well-being monitoring.