What roles do middle managers play in implementation of innovative practices?

Ryann L Engle1, Emily R Lopez, Katelyn E Gormley

  • 1Ryann L. Engle, MPH, is Health Science Specialist and Senior Project Manager, Center for Healthcare Organization and Implementation Research (CHOIR), Department of Veterans Affairs, Boston, Massachusetts. E-mail: ryann.engle@va.gov. Emily R. Lopez, MPH, is Project Coordinator, Department of Enabling Technology, McKesson Specialty Health, The Woodlands, Texas. Katelyn E. Gormley, MPH, is Project Manager, CHOIR, Department of Veterans Affairs, Boston, Massachusetts. Jeffrey A. Chan, BS, is Senior Project Manager, CHOIR, Department of Veterans Affairs, Boston, Massachusetts. Martin P. Charns, DBA, is Co-director, CHOIR, Department of Veterans Affairs, and Professor of Health Policy and Management, Boston University School of Public Health, Massachusetts. Carol VanDeusen Lukas, EdD, is Senior Investigator, CHOIR, Department of Veterans Affairs, and Clinical Associate Professor, Boston University School of Public Health, Massachusetts.

Summary

Middle managers are crucial for implementing new hospital practices. Research identified specific strategies, like fostering buy-in, that enhance their effectiveness in driving innovation and organizational change.

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