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Targeted Evolution of Embedded Librarian Services: Providing Mobile Reference and Instruction Services Using iPads
Elizabeth Stellrecht1, Deborah Chiarella1
1a Health Sciences Library , State University of New York at Buffalo , Buffalo , New York , USA.
Medical Reference Services Quarterly
|October 27, 2015
Summary
University libraries can effectively use iPads to deliver mobile reference and educational services. This study measured iPad usage over ten months, demonstrating their value beyond the physical library space.
Area of Science:
- Health Sciences Librarianship
- Information Science
- Educational Technology
Background:
- Academic health sciences libraries support diverse user needs.
- Integrating technology is crucial for extending library services.
- The University at Buffalo Health Sciences Library (UBHSL) sought innovative service delivery methods.
Purpose of the Study:
- To evaluate the use of iPads for embedded reference and educational services.
- To measure the frequency and impact of mobile library services.
- To provide insights for other institutions considering similar technology implementations.
Main Methods:
- Secured funding via an NN/LM MAR Technology Improvement Award.
- Acquired iPads for mobile service deployment.
- Collected usage statistics over a ten-month period.
Main Results:
- iPads were utilized to deliver reference and educational support.
- Usage data indicated successful engagement with mobile library services.
- The experiment confirmed the feasibility of extending services outside the library.
Conclusions:
- iPads can successfully meet library user needs beyond traditional library spaces.
- Embedded mobile services enhance accessibility and support for research and education.
- This initiative offers a model for technology adoption in academic libraries.
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