Related Experiment Video
Updated: Mar 31, 2026
14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
25.0K
How would case managers' practice change in a consumer-directed care environment in Australia?
Emily Chuanmei You1,2, David Dunt2, Colleen Doyle3,4
1Institute for Health and Ageing, Australian Catholic University & Villa Maria Catholic Homes, Melbourne, Victoria, Australia.
Health & Social Care in the Community
|October 27, 2015
Summary
Case managers anticipate shifts in their roles with consumer-directed care (CDC), focusing more on client empowerment and partnership, rather than direct budget management. They expect to manage more clients with less individual support.
Area of Science:
- Gerontology
- Health Services Research
- Social Work
Background:
- Australia's community aged care system is transitioning towards consumer-directed care (CDC).
- Understanding the impact of this shift on case manager roles is crucial for effective implementation.
- Empowerment theory provides a framework for analyzing these practice changes.
Purpose of the Study:
- To explore case managers' perceived practice changes under widespread consumer-directed care (CDC) implementation in Australia.
- To identify specific role adjustments and challenges anticipated by case managers.
- To analyze these perceptions through the lens of empowerment theory.
Main Methods:
- Purposeful sampling of case managers administering publicly funded aged care packages in Victoria, Australia.
- Semi-structured individual and group interviews conducted between September 2012 and March 2013.
- Thematic analysis guided by empowerment theory.
Main Results:
- Case managers foresee a shift from direct budget management to roles focused on financial guidance and monitoring.
- Anticipated increased emphasis on empowering, educating, and facilitating clients to enhance self-management.
- Expectation of managing more clients, with reduced individual support and care coordination.
- Perceived need for skillful communication and partnership with clients.
Conclusions:
- Case managers anticipate significant practice evolution in a consumer-directed care (CDC) environment.
- Key changes include a redefined role in budget oversight, enhanced client empowerment, and increased client partnerships.
- Attention to power dynamics in budget management and the development of new skills for effective client support are essential.
Related Concept Videos
01:15Methods of Documentation VI: Case Management Model
1.0K
The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
For example, a patient with a chronic...
For example, a patient with a chronic...
1.0K
01:29Documentation in Long-Term and Home Healthcare Setting
1.7K
Documentation in long-term care facilities and home healthcare settings is crucial for ensuring continuous, coordinated, and comprehensive care for patients. Each setting has its specific documentation processes and tools:
Long-Term Care Facilities
Long-Term Care Facilities
1.7K
01:30Specialized Care Centers and Settings-I
1.5K
Specialized care settings or centers are situated in convenient locations within the community and offer care to a specific group or population. They consist of daycare facilities, mental health facilities, rural health facilities, educational institutions, industries, shelters for the homeless, and rehabilitation facilities.
Daycare centers
They provide several functions. Some facilities care for healthy newborns and children whose parents work, while others are medically focused and care for...
Daycare centers
They provide several functions. Some facilities care for healthy newborns and children whose parents work, while others are medically focused and care for...
1.5K
01:15Nursing Implementation
6.5K
Implementation is the execution of the nursing care plan developed during the planning phase.
The five steps to implementing effective nursing care include reassessing the patient, reviewing and revising the existing nursing care plan, organizing the resources and care delivery, anticipating and preventing complications, and implementing nursing interventions.
The five steps to implementing effective nursing care include reassessing the patient, reviewing and revising the existing nursing care plan, organizing the resources and care delivery, anticipating and preventing complications, and implementing nursing interventions.
6.5K
01:26Methods Of Healthcare Delivery System
4.3K
At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
4.3K
01:13Patient-centered Care
3.3K
Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
3.3K