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Culture Change to Promote Patient Engagement: It Isn't How… It's Who
1clinical content development lead, Health Research & Educational Trust, American Hospital Association, Chicago, Illinois scollier@aha.org.
North Carolina Medical Journal
|October 29, 2015
Abstract:
Patient and family engagement is no longer a "why," "when," or even "how" conversation. So why are many health care organizations still struggling to embrace the patient as a partner? Now is the time to shift the conversation to a personal level.
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