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Published on: February 6, 2021
Tanya Hewitt1, Samia Chreim2, Alan Forster3,4
1Population Health, University of Ottawa, Ottawa, Ontario, Canada.
This study explores how healthcare professionals understand and use double checking, a common practice for preventing errors. The researchers interviewed 85 practitioners in general internal medicine and obstetrics and neonatology to understand the strengths and limitations of double checking. They found that the process is inconsistently defined, can be time-consuming, and may discourage reporting of near misses. Practitioners suggested that training, automated systems, and a broader approach could improve the effectiveness of double checking. The study also links these findings to broader healthcare concepts like collective efficiency and resilience. The authors argue that double checking, though widely used, deserves more critical examination to enhance its impact on patient safety.
Area of Science:
Background:
Double checking is commonly used in healthcare to prevent errors, but its effectiveness is not well supported by evidence. Prior research has shown that many clinical practices rely on double checking as a standard procedure. However, no prior work had resolved how practitioners actually understand or apply this process. This gap motivated a study to explore the conceptualization of double checking among healthcare professionals. Existing literature has not fully addressed the limitations or alternate views of this practice. The study aims to identify how frontline workers perceive double checking and what challenges they face. It also seeks to uncover alternative perspectives that could improve the process. This paper contributes to the broader field of healthcare safety by examining a widely used but rarely questioned practice.
Purpose Of The Study:
The study aimed to investigate how healthcare practitioners conceptualize double checking and identify its limitations. It also sought to explore alternative approaches that could enhance the robustness of the process. The motivation was to better understand why double checking is so prevalent despite limited evidence of its effectiveness. The research focused on frontline practitioners in general internal medicine and obstetrics and neonatology. The goal was to gather qualitative insights into the practical realities of double checking. The study aimed to move beyond surface-level observations to uncover deeper conceptual and operational weaknesses. It also aimed to propose alternate views that could lead to more effective implementation. The ultimate purpose was to inform future practice and policy regarding this common healthcare procedure.
Main Methods:
The study used a qualitative approach based on 85 semi-structured interviews with healthcare practitioners. The interviews were conducted in general internal medicine and obstetrics and neonatology settings. Transcribed interviews were analyzed using thematic analysis. Both inductive and deductive coding methods were applied to identify patterns. The research team developed themes based on the data and existing literature. The analysis focused on practitioners’ conceptualizations of double checking and its limitations. The study also examined practitioners’ suggestions for improving the process. The findings were linked to broader concepts like collective efficiency and resilience.
Main Results:
The study identified several weaknesses in how double checking is conceptualized and implemented. Practitioners reported inconsistent definitions of what double checking entails. Many described it as a costly and time-consuming activity. Some viewed it as a standalone process that does not require further oversight. Others noted that it can discourage reporting of near misses. The analysis also revealed alternate views that could strengthen the process. Practitioners suggested that double checking requires training and a dedicated environment. They proposed the use of automated systems to support the process. They also recommended expanding double checking beyond error detection to include broader safety goals.
Conclusions:
The authors propose that double checking is a practice that deserves more critical examination. They suggest that practitioners could benefit from viewing double checking through alternative lenses. The findings indicate that current approaches may not be as effective as assumed. The authors emphasize the need for training and a supportive environment to enhance the process. They propose that automated systems could complement human double checking. Expanding the scope of double checking beyond error detection is also recommended. The study links these findings to concepts like collective efficiency and resilience. The authors conclude that rethinking double checking could help strengthen a practice that is both widespread and under-recognized.
The study found that double checking is inconsistently defined, time-consuming, and sometimes discourages near-miss reporting.
The authors suggest training, a dedicated environment, and automated systems to enhance the process.
Practitioners report that it requires significant effort and can slow down clinical workflows.
The findings are connected to collective efficiency, thoroughness trade-offs, and resilience in clinical settings.
Automated systems could reduce human error and provide consistent checks in clinical workflows.
The authors suggest rethinking double checking to strengthen a practice that is widely used but rarely questioned.