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Published on: August 1, 2019
Improving an electronic system for measuring PROs in routine oncology practice.
Albert W Wu1,2,3, Sharon M White4, Amanda L Blackford4
1Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore, MD, USA. awu@jhu.edu.
Patient feedback improved PatientViewpoint, a webtool for patient-reported outcomes (PROs) in cancer care. Integrating PRO measures enhances patient-clinician partnerships and quality of care.
Area of Science:
- Oncology
- Health Informatics
- Patient-Reported Outcomes
Background:
- Patient-reported outcome (PRO) measures are increasingly vital in clinical practice.
- Integrating PROs into oncology care requires user-friendly tools.
Purpose of the Study:
- To evaluate the usability of PatientViewpoint, a webtool for clinical PRO integration.
- To gather patient and clinician feedback for quality improvement.
Main Methods:
- A two-round quality improvement study involving semi-structured interviews with cancer patients and clinicians.
- Interviews focused on workflow, usability, barriers, and desired features of the PatientViewpoint tool.
Main Results:
- Patients highlighted the system's ability to flag issues but desired clearer score presentation and tailored questions.
- Clinicians found the tool helpful but expressed concerns about workflow integration.
- Modifications were made to PatientViewpoint based on collected feedback.
Conclusions:
- Systematic feedback from patients and clinicians is crucial for refining PRO integration tools.
- The findings and methods can guide others in integrating PRO assessments into ambulatory care.
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