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Bah humbug: Unexpected Christmas cards and the reciprocity norm
1a Gettysburg College.
Insights
The reciprocity norm, the expectation to return favors, was tested with Christmas cards. Contrary to prior research, few participants reciprocated, suggesting offline gift-giving norms may be weakening.
Area of Science:
- Social Psychology
- Behavioral Economics
Background:
- The reciprocity norm describes the social expectation to return favors.
- A previous study indicated strong reciprocity for Christmas cards from strangers (20% rate).
Purpose of the Study:
- To conceptually replicate and extend findings on the reciprocity norm in the context of Christmas cards.
- To investigate factors influencing reciprocity, such as perceived similarity, threat, and modern communication habits.
Main Methods:
- Study 1: 755 participants received Christmas cards from hypothetical similar/dissimilar strangers to measure reciprocation.
- Study 2: 494 participants reported their likelihood of reciprocating, perceived threat/suspicion, and email usage.
Main Results:
- Study 1 showed a significantly lower reciprocation rate (2%) than previously reported.
- Study 2 found that higher perceived threat/suspicion and increased email use negatively correlated with the likelihood of reciprocating.
Conclusions:
- The strong reciprocity norm observed in earlier offline gift-giving studies may be declining.
- Perceived threat and digital communication habits appear to reduce the likelihood of reciprocating unsolicited offline gifts from strangers.
Abstract:
The reciprocity norm refers to the expectation that people will help those who helped them. A well-known study revealed that the norm is strong with Christmas cards, with 20% of people reciprocating a Christmas card received from a stranger. I attempted to conceptually replicate and extend this effect. In Study 1, 755 participants received a Christmas card supposedly from a more- versus less-similar stranger. The reciprocation rate was unexpectedly low (2%), which did not allow for a test of a similarity effect. Two potential reasons for this low rate were examined in Study 2 in which 494 participants reported their likelihood of reciprocating a Christmas card from a stranger as well as their felt suspicions/threat about the card and their frequency of e-mail use. Reciprocation likelihood was negatively correlated with perceived threat/suspicion and e-mail use. It appears that reciprocating a gift from a stranger in offline settings may be less likely than expected.
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