An episodic framework of outgroup interaction processing: Integration and redirection for the expatriate adjustment
Carl P Maertz1, Riki Takeuchi2, Jieying Chen2
1Department of Management.
This study introduces a new framework for understanding cross-cultural adjustment, focusing on the interaction process. It highlights how managing identity and learning from novelty reduces acculturative stress for expatriates.
Area of Science:
- Social Psychology
- Cross-Cultural Psychology
- Organizational Behavior
Background:
- Traditional cross-cultural research often predicts adjustment outcomes rather than exploring the dynamic adjustment process.
- A lack of focus on process integration limits understanding of the mechanisms driving adjustment (dys)functionality.
Purpose of the Study:
- To develop a theoretical framework integrating motives and processes of cross-cultural adjustment.
- To examine expatriate-host national interaction as a key mechanism for change in adjustment.
Main Methods:
- Literature review and synthesis of existing research on cross-cultural adjustment motives and processes.
- Development of a theoretical model focusing on interaction episodes, input states, and processing mechanisms (identity management, learning).
Main Results:
- A causal sequence within interaction episodes is proposed, detailing input conditioning and processing stages.
- Functional identity management and learning processing of novelty are identified as crucial for reducing acculturative stress.
- Repeated successful interaction episodes lead to a "Stage 2" of adjustment where stress reduction is less primary and processing becomes more generally functional.
Conclusions:
- The proposed framework emphasizes the dynamic, process-oriented nature of cross-cultural adjustment.
- Expatriates can proactively manage adjustment by engaging in effective identity management and learning during interactions.
- Overcoming initial acculturative stress through functional interactions facilitates long-term, more seamless cross-cultural adjustment.
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