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The Self-Assessment Process and Impacts on the Health Information Management Program Performance: A Case Study.

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Summary
This summary is machine-generated.

Health information management (HIM) programs can use the Malcolm Baldrige National Quality Award Model (MBNQAM) for self-assessment to meet accreditation requirements. This study shows MBNQAM effectively strengthens HIM program evaluation and strategic planning.

Keywords:
education performanceperformance excellence in educationquality models in educationself-assessment in educationself-assessment in universities

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Area of Science:

  • Health Informatics
  • Educational Program Assessment
  • Quality Management Models

Background:

  • Accreditation for Health Information Management (HIM) programs requires a robust self-assessment process.
  • The Malcolm Baldrige National Quality Award Model (MBNQAM) offers a framework for organizational assessment.
  • Existing instruments can be adapted for evaluating HIM educational programs.

Purpose of the Study:

  • To examine the applicability of the MBNQAM educational criteria for HIM program self-assessment.
  • To determine if the MBNQAM can fulfill the self-assessment requirements for Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) accreditation.
  • To provide a foundation for strengthening HIM program self-assessment and strategic planning.

Main Methods:

  • Utilized an existing organizational assessment instrument, the Quantum Performance Group's Organizational Assessment Survey.
  • Applied the MBNQAM educational criteria to self-assess HIM educational programs.
  • Analyzed the instrument's effectiveness in evaluating HIM program quality.

Main Results:

  • The MBNQAM framework was successfully applied to self-assess HIM programs.
  • The study demonstrated the model's utility in meeting CAHIIM accreditation self-assessment requirements.
  • The research provides actionable insights for deans, administrators, and educators.

Conclusions:

  • The MBNQAM is a viable tool for HIM program self-assessment, enhancing strategic planning and accreditation compliance.
  • Implementing the MBNQAM can mature HIM programs and facilitate benchmarking opportunities.
  • This research contributes valuable data to the literature on quality improvement in health information management education.