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A new frontier in healthcare risk management: Working to reduce avoidable patient suffering
1Department of Management at the University of Notre Dame's Mendoza College of Business.
Abstract:
This article presents a new avenue for healthcare risk managers to drive improvement for patients and healthcare organizations alike: working to reduce avoidable patient suffering. It briefly describes the problem of patient suffering, differentiates between avoidable and unavoidable suffering, and suggests that common risk management tools can be used to tackle the problem. It also highlights a success story from one large health system.
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