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The challenge of tetradic relationships in medically interpreted pediatric primary care visits: A descriptive study
C A Pope1, M Escobar-Gomez2, B H Davis3
1College of Nursing, Medical University of South Carolina, 99 Jonathan Lucas Street SN511, MSC 160, Charleston, SC 29425-1600, USA; Ralph H. Johnson Veterans Affairs (VA) Medical Center, 109 Bee Street, Charleston, SC 29401, USA.
Objective:
To examine spoken interactions between pediatricians and community-based interpreters speaking with adolescents and parents with Limited English proficiency (LEP) in primary care to identify the challenges of interpreting in a four-person or tetradic visit, its sources of co-constructed errors, and specific practices for educational intervention.
Methods:
As part of a larger study of vaccine decision-making at six clinical sites in two states, this descriptive study used discourse analysis to examine 20 routine primary care visits in a Latino Clinic in interactions between adolescents, parents, community-based interpreters, and pediatricians. Specific patterns of communication practices were identified that contributed to inaccuracies in medical interpretation
Results:
Practices needing improvement were tallied for simple frequencies and included: omissions; false fluency; substitutions; editorializing; added clarification, information, or questions; medical terminology; extra explanation to mother; and, cultural additions. Of these speaking practices, omissions were the most common (123 out of 292 total) and the most affected by pediatricians.
Conclusion:
The dynamics of both pediatricians and interpreters contributed to identification of areas for improvement, with more adolescent participation in bilingual than monolingual visits.
Practice Implications:
These observations provide opportunities for mapping a communication skills training intervention based on observations for future testing of an evidence-based curriculum.
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