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Reducing Patient Clinical Management Errors Using Structured Content and Electronic Nursing Handover.

Maree Johnson1, Paula Sanchez, Catherine Zheng

  • 1Centre for Applied Nursing Research, South Western Sydney Local Health District & University of Western Sydney, Liverpool, New South Wales, Australia (Affiliated with the Ingham Institute, Liverpool, New South Wales) (Dr Johnson and Ms Sanchez); and School of Computing and Engineering, University of Western Sydney, Parramatta, New South Wales, Australia (Ms Zheng). Dr Johnson is now with the Faculty of Health Sciences, Australian Catholic University, Sydney, New South Wales, Australia.

Journal of Nursing Care Quality
|January 23, 2016
PubMed
Summary
This summary is machine-generated.

An integrated nursing handover system improved critical information transfer and reduced clinical management incidents. However, it did not affect patient falls or medication error rates.

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Area of Science:

  • Nursing Informatics
  • Patient Safety
  • Healthcare Quality Improvement

Background:

  • Effective nursing handover is crucial for patient safety and continuity of care.
  • Current handover practices may lack structure and standardization, leading to information loss.
  • Electronic tools integrated into clinical systems offer potential for improved handover processes.

Purpose of the Study:

  • To evaluate the impact of an integrated nursing handover system on information quality.
  • To assess the effect of this system on adverse patient outcomes.
  • To determine if structured content and electronic bedside delivery enhance handover effectiveness.

Main Methods:

  • A pre/posttest evaluative design was employed.
  • An integrated nursing handover system incorporating structured content and an electronic tool was implemented.
  • Data on information transfer, clinical management incidents, falls, and medication errors were collected and compared.

Main Results:

  • Significant improvements were observed in the transfer of critical patient information.
  • Reductions in nursing clinical management incidents were demonstrated post-implementation.
  • No statistically significant changes were found in the rates of patient falls or medication incidents.

Conclusions:

  • The integrated nursing handover system effectively enhanced the quality of information exchange during patient handovers.
  • The system demonstrated a positive impact on reducing certain adverse events, specifically clinical management incidents.
  • Further investigation may be needed to address the lack of impact on falls and medication errors.