Effect Of Telephone Calls And Text Messages On Goal Attainment In A Ehealth Coaching Service

Area of Science:

• Digital Health
• Behavioral Science
• Health Coaching

Background:

• Personalized mobile coaching services integrate app-based tools with human support.
• Effective health behavior change requires sustained engagement and tailored interventions.

Purpose of the Study:

• To evaluate the effectiveness of the Yukendu mobile coaching service.
• To identify key factors influencing client success in achieving health goals, particularly weight loss.

Main Methods:

• A sample of 171 clients (150 female) utilized the Yukendu service.
• Statistical analysis, including regression modeling, was employed to determine predictors of achieved weight loss.

Main Results:

• 61.98% of participants reported achieving their health goals, either fully or partially.
• The regression model explained 56.9% of the variance in achieved weight loss.
• Significant predictors of weight loss included the average number of phone calls, text message exchanges, and plan duration.

Conclusions:

• The Yukendu service demonstrates efficacy in supporting client health and wellbeing.
• Effective communication between health coaches and clients is crucial for successful health behavior change, especially in the initial phases.
• eHealth coaching interventions can be enhanced by focusing on communication strategies.