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Related Experiment Videos

Ranking of Business Process Simulation Software Tools with DEX/QQ Hierarchical Decision Model.

Nadja Damij1, Pavle Boškoski2, Marko Bohanec3

  • 1Faculty for Information Studies, Ulica talcev 8, Novo mesto, Slovenia.

Plos One
|February 13, 2016
PubMed
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Selecting effective business process simulation software (BPSS) is challenging. This study introduces a new hierarchical decision support model using DEX and qualitative to quantitative (QQ) methodology for improved BPSS ranking based on technical features.

Area of Science:

  • Business Process Management
  • Decision Support Systems
  • Software Engineering

Background:

  • Optimizing business processes (BPs) is crucial for companies.
  • Business Process Simulation Software (BPSS) aids in risk mitigation through scenario analysis.
  • Selecting the right BPSS is complex due to diverse criteria and limitations of existing decision support models.

Purpose of the Study:

  • To propose a novel hierarchical decision support model for ranking Business Process Simulation Software (BPSS).
  • To address the limitations of current decision support models in BPSS selection.
  • To provide a systematic and user-friendly approach for evaluating BPSS based on technical characteristics.

Main Methods:

  • Development of a hierarchical decision support model.

Related Experiment Videos

  • Integration of the Decision-making Experiment (DEX) methodology.
  • Application of a qualitative to quantitative (QQ) conversion approach.
  • Creation of a functional decision support system (DSS) tool.

    • Main Results:

    • The proposed model offers an extendable hierarchical structure for incorporating new criteria.
    • A fully operational DSS tool implementing the hierarchical model has been developed.
    • The model's effectiveness was validated by comparing its BPSS rankings with existing results.

    Conclusions:

    • The new hierarchical decision support model provides an accurate and flexible method for BPSS selection.
    • The developed DSS tool enhances the decision-making process for choosing appropriate BPSS.
    • This approach improves upon existing methods by offering a more comprehensive and user-friendly solution.