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Development of a Rheumatology-specific Patient Concerns Inventory and Its Use in the Rheumatology Outpatient Clinic
Ashar E Ahmed1, Derek Lowe2, Jennifer A Kirton2
1From the Department of Rheumatology, Aintree University Hospitals National Health Service (NHS) Trust, Liverpool; Edge Hill University, Ormskirk, UK.A.E. Ahmed, MBBS, MRCP, Consultant Rheumatologist and Acute Physician at Southport Hospital; D. Lowe, MSc, C.Stat., Medical Statistician at Evidence-Based Practice Research Centre (EPRC), Faculty of Health, Edge Hill University and Regional Maxillofacial Unit, University Hospital Aintree; J.A. Kirton, BSc (Hons), MSc, PGCE, Research Assistant at Edge Hill University; M.R. O'Brien, PhD, Professor of Palliative and Supportive Care at Edge Hill University; A. Mediana, BSc nursing, Research Nurse at Aintree University Hospital NHS Trust; H. Frankland, BSc, Senior Research Nurse, Aintree University Hospital NHS Trust; H. Bruce, MBChB (Hons), Salford Royal Foundation Trust; T. Kennedy, MBChB, Core Trainee in Anaesthesia, Aintree University Hospital NHS Trust; S.N. Rogers, FDS, RCS, FRCS, MD, EPRC, Faculty of Health and Social Care, Edge Hill University and Consultant Regional Head and Neck Unit, University Hospital Aintree; R.J. Moots, BSc (Hons), MB, BS (Hons), PhD, FRCP, Professor of Rheumatology, Aintree University Hospital NHS Trust. ashar.ahmed1@nhs.net.
The Patient Concerns Inventory (PCI) helps rheumatology patients voice more concerns, improving holistic care without reducing satisfaction. This tool aids in identifying unmet needs in rheumatic conditions management.
Area of Science:
- Rheumatology
- Patient-centered care
- Health informatics
Background:
- Managing rheumatic conditions is complex and requires a holistic approach.
- Current care delivery faces challenges in addressing patient needs comprehensively.
- A validated tool is needed to facilitate holistic needs assessment in rheumatology.
Purpose of the Study:
- To develop a Patient Concerns Inventory (PCI).
- To assess the utility of the PCI in a rheumatology clinic setting.
- To evaluate the impact of the PCI on patient-reported concerns and consultation dynamics.
Main Methods:
- The PCI was developed through a systematic literature review, expert consultation, and patient focus groups.
- An observational, exploratory study design was employed in two phases.
- The PCI was piloted in a general rheumatology clinic to assess its effectiveness.
Main Results:
- Consultation duration increased slightly with PCI use (15 min vs. 8 min).
- Patients raised significantly more concerns post-PCI (9 concerns/patient vs. 5 concerns/patient, p=0.002).
- Increased concerns were noted in physical, functional, and social well-being domains, with high patient satisfaction.
Conclusions:
- The Patient Concerns Inventory is an effective tool for holistic needs assessment in rheumatology.
- PCI implementation leads to a higher number of patient-raised concerns, enhancing care identification.
- The PCI improves the identification of unmet patient needs without negatively impacting patient satisfaction.
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