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Self-help support groups are voluntary, community-based organizations that provide a platform for individuals with shared concerns to exchange support, insights, and practical strategies for coping with life challenges. Typically led by group members or paraprofessionals, these groups form a cornerstone of mental health care, especially in reaching populations that are underserved by traditional healthcare systems.
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Related Experiment Video

Updated: Mar 24, 2026

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CENTRE: creating psychological safety in groups.

Douglas Cave1,2, Hilary Pearson1,2, Paul Whitehead1,2

  • 1Department of Family Practice, University of British Columbia, Vancouver, British Columbia, Canada.

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Explicit group guidelines foster psychological safety and cohesion. The CENTRE method helps teams develop these guidelines, reducing friction and improving collaboration in various professional settings.

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Area of Science:

  • Team dynamics and group cohesion
  • Psychological safety in professional environments
  • Interpersonal communication strategies

Background:

  • Teams often lack agreed-upon processes for collaboration, despite shared goals.
  • Implicit agreements can lead to friction and misunderstandings.
  • Explicit guidelines are crucial for promoting psychological safety.

Purpose of the Study:

  • To present a method for developing explicit group agreements.
  • To enhance psychological safety and cohesion in diverse teams.
  • To introduce the CENTRE tool for facilitating group formation and maintenance.

Main Methods:

  • Literature review to identify key factors for psychological safety.
  • Development of the CENTRE tool based on identified factors.
  • Evaluation of the CENTRE tool's impact on group dynamics.

Main Results:

  • The CENTRE tool facilitates the creation of explicit group guidelines.
  • Participants find the CENTRE process useful for addressing relational issues.
  • The method helps reduce interpersonal discord and undeclared expectations.

Conclusions:

  • The CENTRE tool can be applied in various group settings (clinical, academic, professional).
  • Explicit agreements promote psychological safety, inclusion, and trust.
  • Implementing CENTRE reduces the risk of assumption-based friction in groups.