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A Curriculum on Care for Complex Patients: Resident Perspectives
Justin Osborn1, Jaqueline Raetz, Jane Huntington
1Department of Family Medicine, University of Washington.
A month-long curriculum improved resident confidence in managing complex patients, but more training is needed for full competence. This study highlights the need for enhanced education in complex care management skills.
Area of Science:
- Medical Education
- Healthcare Management
- Patient Care
Background:
- Caring for patients with complex medical, psychological, and social needs can overwhelm healthcare professionals.
- A specialized curriculum was developed to address the challenges faced by residents in managing complex patient populations.
Purpose of the Study:
- To improve second-year residents' ability to care for complex patients.
- To enhance residents' understanding of care complexity and build essential skills in communication, teamwork, and resource management.
Main Methods:
- A month-long "Care for Complex Patients" curriculum was implemented.
- Surveys and focus groups were used for quantitative and qualitative evaluation of the curriculum's impact.
- Pre- and post-curriculum assessments were administered to participating residents.
Main Results:
- Eighty-three percent of residents completed assessments, showing significant self-rated improvement in 11 complex care management skills.
- Residents reported increased confidence and better utilization of community resources for complex patient care.
- Despite improvements, a substantial number of residents still felt not fully competent in many skills.
Conclusions:
- The curriculum enhanced resident self-confidence and willingness to manage complex care.
- One month of training was insufficient for residents to achieve full self-assessed competence in key complex care skills.
- Further development of training programs is necessary to ensure residents are fully equipped for complex patient management.
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